Kensington Return Policy
Return merchandise for credit will be accepted on manufacture defective goods only. Any returned merchandise which is damaged due to improper handling by the buyer, repackaging of the goods, misuse or negligence will not be accepted for credit. The items will be inspected at the time of return. If the items returned are not rendered as defective due to manufacturing error, the return shipping back to the buyer will be the responsibility of the buyer. Exchanges can be made within 15 days of receipt on any items that are not damaged and must be in their original packaging. All shipping charges on exchanges will be the buyers' responsibility.